Eisenhart Crane Service

Eisenhart Crane Service Says...
"Exceptional Customer Service Makes Stephenson a Number One Choice"

grove crane on the job for eisenhart craneReliable Equipment
Eisenhart Crane Service has been in business for over 60 years. They own more than 30 truck, all terrain and rough terrain cranes capable of lifting up to 500 tons. They rent out the cranes, and provide operators for a variety of projects, including bridge building, communication tower erecting and more. When they say Stephenson Equipment has a great service department, they know what they’re talking about. “The quality starts right from the owner and management on down,” says Rick Brooks, general manager of Eisenhart. “They have a bunch of professional guys who work for them. They go out of their way to do what needs to be done for the customer.”
Brooks has 35 years of experience in the crane industry and has done business with Stephenson Equipment for 25 of those years. Over that time, he’s recommended Stephenson to other companies numerous times because of their dedication to customers, the quality of their service and their speed in fulfilling parts orders. “Once, there was a part that wasn’t in stock,” remembers Brooks. “They called the factory and pulled the part right off the line when they were building another crane so we could have it.

 

Rick Brooks of Eisenhart Crane ServicesFast Service Response
On the job, Brooks works with a lot of Grove Cranes. “That’s what I’ve been with for 35 years. I like the equipment, I like the way it functions and operates. It’s a good machine,” notes Brooks.
But even the best machines sometimes need service, and whenever he’s had an issue, Brooks has been impressed with Stephenson Equipment’s quick response time to make any necessary repairs at the jobsite.
Over the past 10 years, Eisenhart Crane Service has grown from 5 machines to 30, and Stephenson Equipment has been with them every step of the way. “The best thing about our business is building relationships with our customers and the people who help us, like Stephenson’s sales manager Steve Tucci,” explains Brooks. “Relationships are the most important thing in life, and they’ve really gone by the wayside. In today’s market it’s all about the money. But with Steve and the staff at Stephenson there’s really a relationship there.” It’s that relationship, the quality service and quick parts delivery that makes Stephenson Equipment the number one choice for Eisenhart Crane Services.

Eisenhart Crane Service at the job site

 

Eisenhart Crane Service

Based out of York, PA, they specialize in manned crane rentals
and rigging. Their territory includes Pennsylvania, Maryland, 
Washington D.C., New Jersey, Delaware, West Virginia and
Virginia. Eisenhart has been in operation since 1946
and has approximately 55 employees.

 

Allan A. Myers Contractors, Inc.

"Customer service is one of Stephenson's main strengths. Their mechanics and parts availability are also very reliable. They always go above and beyond with anything that we need. The other day we broke a track on our Manitowoc 222. Stephenson found out about it around 10:00am. By the following morning, they had it in their shop at Harrisburg. Stephenson had the part air freighted in from one of Manitowoc's shops in Wisconsin. The next morning, our crane was ready for our mechanic to pick up. When you bring your machine in for repairs, it's only down for a minimal amount of time."

Tim Lambert, Crane Rigging Superintendent
Allan A. Myers Contractors, Inc.
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AAA Paving & Excavating

"I’ve been in business for 13 years and I’ve been working with Stephenson pretty closely since day one. They’ve always been a first class company to deal with, from sales to service to hosting operator training classes for my employees."

Aaron Moats, Owner
AAA Paving & Excavating, Inc.
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Brooklawn Paving LLC

"I don’t think there’s anybody better than Stephenson as far as service goes. Knowing that a dealership has your back, and that they’ll support you makes a huge difference. Stephenson does things that other dealerships don’t.  "

Ben Bruckhart, President
Brooklawn Paving LLC.
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Sautter Crane Rental

"I've been working with Stephenson for about three years. They have very responsive customer service. I'll call our salesman, Matt Essig, and he's always there to do anything he can to help me. If I ever need help on a job, Stephenson will work with me to make sure I get what I need."

Jason Fairman, Operating Engineer
Sautter Crane Rental
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CMC Equipment Rental, Inc

"I've been working with Stephenson since 2001. I recommend Stephenson to everyone looking for cranes, crane gear, or anything related to lifting and construction equipment. Their service is unbeatable."

Ken Malpezzi, Operating Engineer
CMC Equipment Rental, Inc
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